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Frequently Asked Questions

Find answers to common questions

What is Abbasi Medicos?

Abbasi Medicos is a trusted pharmacy and wellness chain in Karachi, committed to providing 100% authentic medicines and healthcare products through our retail stores and online platform. We maintain strict quality standards with temperature-controlled storage and transportation, while our qualified pharmacists are always available in-store and through our Call Center to provide expert guidance and personalized care.

Does Abbasi Medicos Provide Pharmacy Counselling Services?

Qualified pharmacists are available at every Abbasi pharmacy and through our Customer Service Department, providing expert guidance, trusted healthcare advice, and personalized support to every customer.

Where is Abbasi Medicos Located?

Please check our store locator for all our store locations and timings.

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How can I place my order?

You can place your order through our website or you can also place the order on call by calling our customer services at +92 335 2930099, or inbox your prescription at our WhatsApp to book an order.

How do I cancel my order?

You can cancel your order by calling at our customer services +92 335-2930099, to assist you in such a case before your order gets dispatched or delivered.

Can I change my order details? (Address/Items)

You can request changes in your order by calling our customer service team +92 335-2930099 before your order gets dispatched or delivered.

What can cause my order to be delayed?

Delivery timelines may be affected due to unforeseen circumstances such as courier delays, weather conditions, or operational issues beyond our control. Additionally, if a product is temporarily out of stock, we will make every effort to arrange it for you, which may require additional time.

Easy Returns

7 day Return & Exchange Policy

100% Authentic

Products Sourced Directly from Brands

Fast Delivery

Delivering in 48-72 hours